Network outage: . Status & updates

What our customers say

Sort Leave a review

See all reviews →

How can we help?

⭐Leave a reviewTell others about your experience 🛠Fix my connectionQuick steps that solve most problems 📞Call us1300 372 000 — Australian team 🔁Request a callbackWe'll call you at a time that suits 📡Network statusCheck for outages in your area

First Responder
Broadband

About Us Discount Contact eero

Getting Started Troubleshooting Help Centre Fix my connection Network status Request a callback

1300 372 000 Get Connected

Home About Us Discount nbn Plans eero Help Centre Contact Request a callback Fix my connection Network status 1300 372 000

Help Centre › Payments

💰

Payments

Manage direct debit, credit card and automatic payments.

Categories

🚀 Getting Started 1
🔧 Troubleshooting 0
💳 Billing 0
💰 Payments 0
📡 eero 0
📚 Learn 0
💬 Help 0

Can't find what you need?

Contact Support Call 1300 372 000

No articles in this category yet.

← Back to Help Centre

First Responder Broadband

Connecting communities and honouring the heroes who protect us. Veteran owned and operated, proudly Australian.

1300 372 000 PO Box 248, Cooranbong NSW 2265

Get Connected

About Us nbn Plans Discount eero Contact Request a callback Network status

Support

Getting Started Troubleshooting Billing eero Help Centre Fix my connection Network status

Legal

Terms & Conditions Privacy Policy Critical Information Complaints Financial Hardship Accessibility

* Discount applies to the standard monthly price (currently $5 off/month) for eligible customers in a Specified Field. Discounts subject to change at Pty Ltd's discretion. See Terms and Conditions for details.

© 2026 First Responder Broadband Pty Ltd. All rights reserved. ABN: — · nbn® is a registered trademark of NBN Co Limited